Our model

A home, not a shelter

SOLACE homes are ordinary houses in real neighborhoods — six beds, two to a room — renovated to safety codes, furnished by our community, and run with the people who live there.

How it works

Match. House. Belong.

  1. Match

    Every applicant receives a personalized list of the assistance programs they may qualify for. We walk them through each application step by step, flag the documents they’ll need, and track progress so a case manager can advocate for them.

  2. House

    Residents move into a renovated six-bed home configured for their program — inspected and up to code before anyone moves in.

  3. Belong

    A psychologist-designed community, democratic house governance, and a resident House Manager. People stay because they belong.

Serving those who served

Homes for veterans

Many homeless veterans are entitled to VA housing support they never receive. A SOLACE veterans home is for veterans only, close to the VA, with help securing the benefits they have earned and a household of people who understand service.

For veterans, we help connect residents with programs such as VA Grant and Per Diem transitional housing, HUD-VASH vouchers, VA healthcare enrollment, veterans employment services, disability compensation, and referrals to veterans service organizations.

Who a veterans home serves

  • Veterans with a DD-214 or VA verification
  • Who are homeless or at risk of homelessness
  • Who are sober or in active recovery

Target stay: 3–12 months, working toward permanent housing.

Partners we plan to work with include the VA, American Legion, VFW, and Volunteers of America.

Who each home serves

One home, one population

Each SOLACE home is dedicated to a single group of residents. Every housing program sets its own rules about who may live in a home, what services are provided, and how the space is set up — a veterans home, a confidential home for survivors, and a reentry home each carry different obligations. Single-population homes let us tailor the environment, staffing, and support to the people in them.

Housing tracks, eligibility, and target length of stay
WhoWho is eligibleTarget stay
Homeless veteransDD-214 or VA verification; homeless or at risk; sober or in active recovery3–12 months
Survivors of domestic violenceDocumented history of domestic violence; safety assessment; referral from a DV hotline or shelter3–18 months
Returning citizensSingle prior conviction only; no sex offenses; released within the past 12 months; parole or probation referral6–12 months
General transitional housingIncome-qualified; homeless or at imminent risk; no active substance abuse3–12 months
Women-only housingDesignated women-only (or women-and-children) homes, never mixed with co-ed housing1–12 months, by track
Medical family housingFamily members supporting a loved one during a hospital stay or treatmentDuration of treatment

Our first home will serve one of these groups, depending on which housing program opens first. Recent graduates facing housing instability are an emerging group we also plan to serve. Home health and hospice care settings are future programs planned for 2029 and beyond.

Support in every home

Safe, supported, self-determined

Safe

Zero tolerance for illegal drugs or alcohol, violence or threats, and theft. Smoke detectors, egress maps, and annual inspections. Homes for survivors of domestic violence are at confidential locations with safety protocols and restricted visitor access.

Supported

Weekly case management, an individual case plan within 72 hours of move-in, job-search help, transportation planning, and a 24/7 assistant that escalates sensitive issues to a person — with crisis resources and an on-call staff alert if someone’s safety is at risk.

Self-determined

Residents vote on who joins, set their own quiet hours, chore schedules and kitchen standards, and hold each other accountable. New residents see exactly which house agreements they are joining before they sign.

Community life

A household, run together

The House Manager

Every home has one House Manager — a current resident who serves as the bridge between the household and SOLACE staff. The role is voluntary, rotates about every six months to develop leadership, and is a facilitator, not a supervisor: running house meetings at least twice a month, organizing new-resident votes, and raising concerns to staff.

Psychologist-guided standards

A consulting psychologist designs each home’s community standards — communication, conflict resolution, shared spaces, privacy, and respect — and trains House Managers and case managers in trauma-informed de-escalation. The goal is a home where residents follow the rules because they understand and believe in them.

Welcomed by the household

After staff confirm eligibility, a prospective resident meets the current residents in a structured session. Residents vote privately, and a unanimous yes is needed to join that home. A “no” never turns anyone away from SOLACE — staff look for another home in the network. For urgent safety needs, such as a survivor who needs same-day placement, staff can approve a 72-hour emergency placement, with the vote held within that window.

Fair, with safeguards

Concerns are handled through structured mediation first. If removal is ever considered, it takes a 75% vote of residents, the Program Director reviews every decision and can overturn any vote based on bias or insufficient cause, and the resident receives at least seven days of active help relocating — often to another SOLACE home.

House rules

Clear expectations, shared by everyone

Every resident signs their home’s rules at move-in. The rules below are examples; the rules in each home are finalized with its housing program, our consulting psychologist, and the residents themselves.

Example house rules
RuleWhat happens if it’s broken
No illegal drugs or alcohol on the premisesZero tolerance: removal upon a confirmed violation
No physical violence or threatsZero tolerance: removal; police involvement if applicable
No theftZero tolerance: removal; restitution
Curfew: 10 PM Sunday–Thursday, 11 PM Friday–Saturday (adjustable per case plan)Warning, then a written plan
Keep personal and shared areas cleanWarning system; chore assignments
Attend the weekly case management meetingRequired for continued residency
No overnight guests without prior approvalWritten warning
Actively pursue employment, education, or treatment goalsCase plan review
Respect all residents, regardless of backgroundHarassment leads to immediate corrective action
Moving forward

Help that follows the person

Moving to a new city shouldn’t mean the bottom of a new waitlist. As SOLACE grows, a resident’s case file, eligibility documents, and program enrollment move with them to any SOLACE home — so a veteran who gets a job in another city, or a survivor who needs to relocate, doesn’t have to start over.

  • Each home has a program level, from more structure (Level 1) to near-independent living (Level 3), and residents move between levels as their needs change.
  • Safety transfers for survivors of domestic violence or residents facing threats happen the same day.
  • Where SOLACE doesn’t operate yet, we work with local agencies and charity partners to keep a resident’s support in place.

Help open the first home

Your gift buys, renovates, and furnishes a home — and once it opens, it keeps welcoming people for years.